Manage your AWeber account settings, billing information, and user access from this section. Below are the key areas and common tasks you'll find in account management.
Key Account Management Areas
Account Information: Your profile includes your name, email address, business name, and contact details. Keeping this information current ensures you receive important account notifications and can access support when needed.
Billing and Payments: Manage your subscription plan, payment methods, view invoices, and adjust billing as your subscriber count changes. Your billing settings control which plan you're on and how payments are processed.
User Management: If you work with a team or agency, you can add users with specific permission levels. User management lets you control who can access your account and what they're allowed to do, from viewing reports to sending campaigns.
Account Security: Password management and security settings protect your account from unauthorized access and ensure your subscriber data remains secure.
Common Account Management Tasks
Updating Contact Information: Change your email address, business name, or contact details as your business evolves.
Managing Billing: Update credit card information, view invoices, change billing addresses, or adjust your subscription plan.
Adding Team Members: Invite users to your account with appropriate permission levels for their role.
Changing Plans: Upgrade to access advanced features or downgrade if your needs change.
Transferring Ownership: Pass account ownership to another user when organizational changes occur.
Reactivating a Closed Account
30 Day Reactivation Window
Closed accounts can be reactivated within 30 days of the account closure date. After this 30 day period, all account information is permanently deleted and cannot be restored. If your account has been closed for more than 30 days, you'll need to create a new account.
How to Reactivate Your Account
To reactivate a closed account within the 30-day window:
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Contact Customer Solutions - Our Customer Solutions team will process the reactivation for you.
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Provide Required Information - You'll need to supply:
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The email address used to log into the account
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A recent invoice number from your account
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Alternative Verification - If you don't have a recent invoice number available, our Customer Solutions team can provide you with a security verification code to verify your identity.
Note - Any outstanding or overdue balances on the account must be paid to bring your account's billing status current before reactivation can be completed.
Learn More About Account Management
For detailed instructions on account settings, billing, users, and security: