By customizing your confirmation message, you give your subscribers a message they recognize and understand. These are two factors that can help increase your confirmation rate.
The subject line of the confirmation message, as well as the introduction and closing can be customized.
For detailed guidance on writing an effective confirmation email, refer to this article: Writing Guidelines: Confirmation Message
Step By Step Instructions
1. Access Confirmation Message Settings
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Navigate to List Options > List Settings.
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Click on Confirmation Message on the top right of the page.
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2. Edit the Subject Line
Enter a custom subject line that clearly prompts the subscriber to confirm.
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You can add personalization (e.g., subscriber's name) using the dropdown menu.
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Note: Custom subject lines are reviewed by AWeber's Customer Solutions Team. To be approved, custom subject lines need to convey two pieces of information:
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A call-to-action
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A request for previous information
If the subject line does not communicate to the recipient why they are getting the message and what they need to do with it, your subject line will be declined and you'll need to submit a different one.
3. Select Language
Use the Language dropdown to choose your preferred language for the confirmation message.
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4. Edit Message Content
Click Edit message content or hover over the text block and select Click to edit.
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We recommend using your own introduction rather than the default. This is a great place to provide a little information about the confirmation process and explain why the subscriber should confirm. Keep in mind that there is a limit to the size of the introduction - it can have no more than 500 characters and must be 10 lines or less.
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Note: To revert back to the default text for each section click the "Reset Content" button.
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You'll also be able to edit the Signature of this message. This can be a simple sign off, or can contain additional information as a part of saying "thanks."
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5. Apply Changes
After editing, click Apply Changes to save your customizations.
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6. Custom Success Page
Definition: A custom success page is the webpage subscribers see after confirming their subscription. It serves to thank them and guide them on the next steps.
Setting a custom success page
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Scroll down to the Confirmation Success Page section.
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Select Add a custom success page URL and enter the full URL of your desired page.
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The "Personalize success page with subscriber information (Ex: first name)" toggle can be enabled if you need to pass information back to your site .
Note:If your site is not set up to properly handle query strings, then this setting will result in the success page not loading correctly.
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7. Save Settings
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Click Save List Settings to apply all changes.
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